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Finalize a Launchpad
Note: Finalizing a presale can only be done, once either your softcap or hardcap has been reached, and the “live” time has come to an end.
To cancel your presale, navigate to the "Administration" tab under Edit LaunchPad and there you can finalize your launchpad.
If you encounter difficulty in finalizing your pool despite following the instructions, consider hiring a reputable developer to examine your smart contract here. It is possible that your contract is experiencing issues. When there are fees, rewards, and maximum transaction limits in the token contract, ensure that you exclude these features for the presale address to finalize the presale pool.